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Choosing a Club
How much time, energy, careful thought and research do
you put into a new auto purchase or perhaps a new home? Wise investments
are time consuming yet more profitable with some careful thought, planning
and research. Do you feel your personal health and well-being is as important
an investment in your future? What about the health and well-being of your
children? I'm sure you will agree that choosing a Health/Sports Club requires
more thought than just buying into those catchy (and often unproven or documented)
claims and slogans. As tempting and clever the marketing and "special
deals", a little thought and basic research will save you from not
only monetary and value loss but hopefully insure a quality investment in
your future well-being.
Hopefully, the following suggestions and guidelines will aid you in making
a wise decision, or one without regrets. The right decision is one that
leaves you without regrets and fulfills your needs.
The following suggestions are excerpts from "Your Guide To Choosing
A Quality Health And Sports Club", published by IHRSA, The International
Health, Racquet and Sportsclub Association.
How Do I Shop For A Club?
Studies show that you will be more likely to use a club if it is convenient to your home or workplace. The best sources for referrals are family,
friends, co-workers and physicians. Before signing up at a club, always
tour the entire facilities and ask specific questions about the specific
areas of interest to you personally. Visit the club during the hours you
plan to use the facilities and take time to decide if you would feel comfortable.
Try to spend some time alone talking to current members. Exercise caution
before agreeing to "Special Deals or Discounts". Un-kept facilities
in general and specifically locker rooms that are not clean as well as equipment
that is not in proper working order are areas of concern. These simple "red
flags" may indicate a lack of funds. If it is obvious that money is
not going back into the business, this almost guarantees a business on a
downward spiral.
How Do I Choose The Right Club For Me?
Through your own observations, questioning the club representative
and current members, use the following checklist to determine if the club
will be able to meet your fitness, social and safety needs.
- Are staff members friendly and helpful?
- Is the club clean and well-maintained?
- Do fitness staff members have appropriate educational backgrounds and/or
certification from internationally recognized certifying bodies?
- Are new members provided with a club orientation and instruction in how
to use equipment?
- Does the club offer a variety of programs as well as instruction to allow
you to meet your fitness /sports goals? (racquetball, tennis, aerobics,
swimming, etc.)
- Is childcare available if and at the times you would need it? Would you
feel comfortable leaving your child there? Would your child want to go as
often as you? Does it look like the children are having fun?
- Is at least one CPR-certified employee scheduled at all times?
- Does the club have an emergency plan in plain view of front-desk personnel?
Does it include police, fire and emergency medical telephone numbers?
- Does the club have a fully stocked first aid kit easily accessible by
the staff?
- Does the club offer a standardized health history questionnaire to all
new members, to ensure their safety, before they begin using any of the
club's facilities?
- Does the club recommend that individuals found to have health risk problems
obtain medical clearance before beginning their exercise program?
- Is there adequate parking available if you need it?
What Else Should I Know Before I Sign The Agreement?
When you choose to become a member of a club, you can expect to sign
an agreement, indicating the length and terms of membership, as well as
payment procedures and club policies.
- Examine the agreement carefully. Make sure all verbal agreements are
in writing.
- Ask if the club will own your contract, or if they will sell it to a
third party. In the latter case, the club may have less incentive to provide
good service and encourage you to stay with your exercise program.
- Understand the length term. Are you agreeing to a multi-year membership,
an annual membership, or a month-to-month membership? Do not agree to sign
up for a lifetime membership, since this generally refers to the club's
lifetime - not yours.
- Thirty-seven states specifically regulate the maximum length of contract
and cancellation provisions. To find out the applicable laws in your state,
call your state consumer protection agency or attorney general's office.
- Be aware that it is standard policy, or state law, to offer a "cooling
off" period. This period is usually the three days after signing up
for a membership, during which you may cancel the agreement without penalty.
You may also want to check to see what other cancellation provisions are
in the contract in case you move or become disabled.
- Check with the Better Business Bureau to see if complaints have been
filed against the club.
Why Join an IHRSA Club?
For quality assurance through strict Eligibility Standards and Code of Ethics. All IHRSA clubs display a membership decal and a certificate indicating they are in compliance with the IHRSA Membership Standards. To find out what IHRSA clubs are in your area, call 1-800-766-1278, toll-free, or send a self-stamped addressed envelope to:
Club Listings
IHRSA
263 Summer Street
Boston, MA 02210
We would like to invite you to tour what we truly believe to be without bells, whistles and "special deals" the finest of Quality Clubs. The Pierpont Racquet Club has been serving the community as a soundly established business since 1977. Whether you decide to join our family or another facility, please feel free to stop by if you are interested in a copy of the IHRSA Eligilibility Standards (Health, Safety and Ethical) and the IHRSA Code of Conduct.
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